Policies

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POLICIES

Cancellation Policies

Student Initiated Cancellations

If a student (parent) cancels a lesson or misses a class, it is considered “time lost.” Students (parents) are expected to contact both the director of the conservatory and the private instructor in advance of the cancelled lesson.

Instructor Initiated Cancellation

If a private instructor cancels a lesson, the instructor will arrange a flexible make-up lesson time with the individual student. If the private instructor is not able to reschedule a cancelled lesson, the student’s fee for the following month will be pro-rated accordingly. It is the instructor’s responsibility to notify both the student and the director of the conservatory in advance of the cancellation.

Group Cancellations

If a group instructor cancels a class session, the class will be re-scheduled for make-up week at the end of the semester. It is the responsibility of the group instructor to notify each student and the director of the conservatory in advance of the cancellation.

Inclement Weather Policy

With the presence of multiple school districts within the Tri-State area, Aspire! Conservatory will follow its own schedule of closing for inclement weather and not that of any one particular school district. It will be the goal of Aspire! to not cancel classes for inclement weather.  However, in the unlikely event that we are forced to close, notification of closure and cancellations will be posted to our website and Facebook page by early afternoon.  Email messages and test messages via Remind.com will be used to notification. 

It is the responsibility of the parent to inquire about closures/cancellations in the event of such conditions. Missed lessons/class sessions as a result of this type of event will not be made up or refunded.

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Returned Check Policy

A $20 returned check service charge will be assessed for all deposited items returned for insufficient funds.